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Working at Securitas: 20,235 Reviews | Indeed.com
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Work wellbeing score is 67 out of 100
3.2 out of 5 stars.
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Securitas Employee Reviews

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Based on 27,421 reviews

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3.0Work-Life Balance

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Found 20,235 reviews matching the searchSee all 27,421 reviews

It was a wonderful experience to get to know so many people and the work was great

Featured review

Securitas selected this as a representative review
What is the best part of working at the company?No two days were ever the same, which made the job interesting. Had the best co-workers.What is the most stressful part about working at the company?Wasn't very stressful. Just the rare times when rounds were interrupted when something was found that wasn't normal What is the work environment and culture like at the company?It was like a family atmosphere. Not only did we get along with each other as co-workers, but got to know really nice employees of the company. What is a typical day like for you at the company?Receiving deliveries, signing in outside companies who did work there, keeping track of the monitors, doing rounds, checking readings on gouges
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Official response from Securitas

August 3, 2023
Thank you for taking the time to write a thoughtful review! We love hearing about your personal experience and are glad to learn that you enjoy working with your team members!

Awful

They loe to you to get you in the door and then try and bait and switch you. Terrible company with bad communication skills. Then if you do work some hours they don't pay you.

Pros

None

Cons

Everything
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Horrible

N/ASite isnt worth working Always in overtime not sick pay PTO doesnt get updated Mandortary OTYou always have to have your phone on in case getting called in Job is just a horrible place
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Nonsense

I was put at a terrible location while all my other peers hired at the same time and even after me were given good locations and listened to. I can’t say the job is good just because I did nothing since there was never action. Trying to rejoin the company through this office has been impossible given my perfect previous attendance record with them and given how I picked up many shifts when I didn’t have to. I’ve had good words put in for me and it’s been told directly to me, making the call sound promising just to get an email 1-2 days later, if at all, saying I’m no longer considered for this position. I knew many people would would bs their logs and leave early and they’ve even been rehired and treated amazingly unlike how I have been treated. Management during covid was great, but the worst I’ve seen after the main man left the office
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If you want an exciting job with purpose. This is not it

What is the best part of working at the company?Easy patrol work just drive around looking for drunksWhat is the most stressful part about working at the company?No supervision no one checks on youWhat is the work environment and culture like at the company?All bosses are in Albuquerque. They don't contacted you for anything.What is a typical day like for you at the company?Boring patrol work just drive around. Someday you do a report for nothing. Like a traveler passing thru
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Securitas insights

Based on 12,582 survey responses

What people like

  • Feeling of personal appreciation
  • Clear sense of purpose
  • Ability to meet personal goals

Areas for improvement

  • Sense of belonging
  • Trust in colleagues
  • Support from manager

Boring and stressful

8 hours of doing absolutely nothing, they’re super strict and can fire you for the smallest mistakes. The training is horrible, you’re given a week of on the job training yet you have to figure out 90% of the job yourself. It’s difficult to get any type of promotion, if you don’t get fired before you’re given the chance to have a promotion that is, and there is absolutely zero communication between management and staff.

Pros

Weekly pay

Cons

No breaks, constant walking, boring, stressful
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Easily Worst Place I’ve Ever Worked

The only thing somewhat nice about this job is you can get a lot of overtime if that’s your cup of tea. Other than that these supervisors are so unprofessional! they don’t communicate with each other so you’ll often run into issues like being scheduled OT you didn’t even know you had, or cancelled overtime they don’t tell you about . There’s favoritism, they will ingrain in your head that it’s so awful for you to call off and search for a reason to write you up for calling off. Yet there will be people who call off all week with no consequences. They will write you up for literally any little thing. The supervisors don’t know how to talk to people, disappear for HOURS but will be on you for ANYTHING. There are so many inappropriate rumors going around and eventually your name will get argued into SOMETHING. True or not it’s giving very high school which is ewww. This place is super unprofessional and I can’t even transfer posts because there’s a shortage of schedules :). And don’t even bother making a report because they simply don’t care . Securitas has sent me home crying on too many occasions and I’m sick and tired of this place. If anything work at the million other security companies.
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Constructive work place

Helped me build on my resume and kept to all their promises while working with this company. Management and hr were communicative and helpful if I had any questions
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Official response from Securitas

September 18, 2024
Thank you for taking the time to share your experience with us. We would love the opportunity to improve and would appreciate any additional comments you may have. Please send any feedback or comments to our leadership team at comments@securitasinc.com.

Professional

Very professional great Communication Enjoyed working for this company the hiring process and initial training was easy and very informative The communication with management was great they made u feel like they had your back
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Official response from Securitas

September 18, 2024
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our hiring process and training, and that communication with management made you feel supported. Our goal is to create a professional and encouraging environment, and it's great to know we’ve achieved that for you.We're grateful to have had you on our team and appreciate you taking the time to share your experience. Wishing you continued success in your career!

What it Is

Security jobs are much the same, this one did me dirty by rotating my locations based on senior employees rating me after one or two days being with them and that's always inconvenient when you're trying to balance your schedule, but it wasn't terrible. Less crazy people in this state vs the one I'm in now so not too much excitement.
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So far just ok.

Pretty decent place town work. Very little communication with supervisor. No onsite training really, and sent for jobs a few times that were unavailable.
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Official response from Securitas

September 18, 2024
Thank you for taking the time to share your feedback. We’re glad to hear you find our company a decent place to work. However, we’re sorry to learn about the challenges you've faced with communication, training, and availability. If you'd like to further discuss please feel free to contact our leadership team at comments@securitasinc.com.

Productive and fun working space

What is the best part of working at the company?Amazing job, pays good and the people are wonderful 👍What is the most stressful part about working at the company?Standing on your feet allot all dayWhat is the work environment and culture like at the company?It is amazing, wonderful and caring What is a typical day like for you at the company?Some days busy and some days are very slow
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Official response from Securitas

September 18, 2024
Thank you so much for your feedback! We're thrilled to hear that you enjoy the amazing team and the positive work environment we strive to maintain. Your recognition of the great pay and supportive atmosphere means a lot to us.We also acknowledge that standing all day can be challenging, and we appreciate your honesty. If you ever have suggestions, please feel free to share them with us at comments@securitasinc.com.Thanks again for being a part of our team and for sharing your experience!

fun

good work etick great coworkers loce the job great people been working there for 5 years when site changes they always find something for me i will recomend
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Official response from Securitas

September 18, 2024
Thank you for taking the time to share your experience and leave a positive review! We are glad you are enjoying your coworkers and client sites! We appreciate your 5 year dedication to Securitas and if there is anything we can do to improve please feel free to contact our leadership team at comments@securitasinc.com.

Terrible Place to Work

This job has got to be the worst job I've ever had with communication between employees and Management. My boss can't even find someone to cover a shift at my site whenever someone calls out. So you just have to hope you aren't working when someone calls in or your gonna end up working until someone shows up. Then management threatens to fire you for calling in sick. The management is the worst I've ever seen within a company.
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Official response from Securitas

September 18, 2024
We take your feedback very seriously and we're truly sorry to hear about your negative experience with management. We'd like to learn more so we can better understand the issue and take corrective action. Please contact us at comments@securitasinc.com to provide us with more details.

The company is very uncaring about the employee, the advancement opportunities are very limited,and the pay is under most of the industry.

What is the best part of working at the company?It's full time,not a lot of stress most of the time. What is the most stressful part about working at the company?Dealing with conflicting orders from the client and the company. What is the work environment and culture like at the company?Environment is very structured and micromanaged. Exposure to all weather conditions and dirty areas.What is a typical day like for you at the company?Go to work,do rounds and go home.
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Official response from Securitas

September 16, 2024
Thank you for taking the time to share your experience with us. We would love the opportunity to improve and would appreciate any additional comments you may have. Please send any feedback or comments to our leadership team at comments@securitasinc.com.

It sucked

**Review of Securitas**Working for Securitas, a typical day involved ensuring safety and security at various sites, including monitoring premises, interacting with clients, and responding to any incidents. The job taught me valuable skills in conflict resolution, patience, and quick decision-making under pressure. However, I found that management could be inconsistent in supporting employees, particularly when handling challenging situations.The workplace culture varied by site but generally felt disconnected, with limited opportunities for team-building or engagement. The hardest part of the job was navigating situations where immediate action was necessary but support from management was lacking. On the other hand, the most enjoyable part of the job was the sense of responsibility and knowing that my presence helped maintain safety for others.
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Official response from Securitas

September 16, 2024
Thank you for taking the time to share your experience working with Securitas. We’re glad to hear that you gained valuable skills such as conflict resolution, patience, and quick decision-making, as these are critical aspects of the role. It’s also wonderful to know that you took pride in the responsibility of helping to maintain safety for others, which is a key part of our mission.We also appreciate your honest feedback regarding the challenges you faced, particularly in relation to management support and workplace culture. We take this input seriously and are continuously working to improve communication and provide consistent support to our employees and we are actively exploring ways to enhance team-building and engagement opportunities across all sites.Your insights are valuable, and we’ll use them to help improve the experience for our current and future employees. Thank you again for your contributions to the team and for sharing your thoughts with us.

Good and fun for me personally. I worked at Atlanta Metro and it was cool to see the production site. Outside of securing the location. Good

What is the best part of working at the company?The team was respectful. Communicate well. What is the most stressful part about working at the company?Needing more hours at my specific site. What is the work environment and culture like at the company?Respectful. Thorough. Straight forward What is a typical day like for you at the company?Smooth and safe. We do our job right and everyone stays safe
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Official response from Securitas

September 16, 2024
Thank you for taking the time to share your experience and leave a positive review! We're glad to hear your team was respectful and communicative. We appreciate you helping keep the world a safer place and if there is anything we can do to improve please feel free to contact our leadership team at comments@securitasinc.com.

Job with good hours

The company itself is alright, besides the fact that they don't prioritze seniority. Also, the current person in charge of hiring does not know what she's doing.
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Official response from Securitas

September 16, 2024
We apologize for any dissatisfaction you are experiencing while working with our company. Our goal is to provide a positive working environment for every one of our team members and would appreciate any comments you may have. Please send any feedback or comments to our leadership team at comments@securitasinc.com.

Overall, I look back at my time with Securitas as very positive.

What is the best part of working at the company?Securitas believes in promoting from within. Managers recognize talent and provide training and career development. What is the most stressful part about working at the company?District Manager. This position does not provide a work life balance. Steps were being made to foster tis, but the new technologies actually made things worse in some instances. What is the work environment and culture like at the company?Contract security as a whole is a very cut throat business. You are only as good as you last week and the margins for success are very narrow.What is a typical day like for you at the company?Frustrating. Some times very rewarding. Most of the time frustrating.
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Official response from Securitas

September 16, 2024
We appreciate your feedback and are sorry to hear about your negative experience. We want to assure you that we take all feedback seriously and are committed to creating a positive and inclusive work environment for all employees. Please send any feedback or comments to our leadership team at comments@securitasinc.com.

It's more of the people than the job.

The work itself is fun and easygoing. The client employees are rarely an issue and are in fact fun to interact with. Securitas employees and management are unfortunately the biggest headache. I've worked here a little over a year, and the account manager has been been combative with a lot and flat out has lied to me on almost every occasion. He even let's problematic employees do as they please which makes me and a select few who actually do our jobs look bad Infront of the client. My other issue is the benefits are extremely expensive. Aside from the account manager, the expensive benefits, and the problematic officers who come in late and lie about their clock ins, the job itself and the client is pretty fun and easy going.

Pros

Site is fun. Slow paced work.

Cons

Problematic Account manager. Problematic Officers.
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Official response from Securitas

September 16, 2024
We take your feedback very seriously and we're truly sorry to hear about your negative experience. We'd like to learn more so we can better understand the issue and take corrective action. Please contact us at comments@securitasinc.com to provide us with more details.

Good Company - No Issues

Securitas stands out with its excellent management, dedicated HR and payroll teams, and plenty of work opportunities. The pay is competitive, and the company fosters a positive work environment. The role can be demanding, but the chance to grow and learn makes it a great place to work. Overall, Securitas is a fantastic company with a lot to offer.

Pros

Good Managment, Dedicated HR, Good Pay, Lots of opportunities.

Cons

Shortbreaks, healthcare
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Official response from Securitas

September 12, 2024
Thank you for sharing such positive feedback about Securitas! We're thrilled to hear that you recognize the efforts of our management, HR, and payroll teams, as well as the opportunities for growth and development. We strive to create a supportive and rewarding work environment, and we're glad that it has made a difference for you. Your acknowledgment of both the challenges and the benefits of the role truly reflects the balance we aim to provide. We appreciate your dedication and are excited to see your continued growth with us!