Securitas Employee Reviews

What is the best part of working at the company?No two days were ever the same, which made the job interesting. Had the best co-workers.What is the most stressful part about working at the company?Wasn't very stressful. Just the rare times when rounds were interrupted when something was found that wasn't normal What is the work environment and culture like at the company?It was like a family atmosphere. Not only did we get along with each other as co-workers, but got to know really nice employees of the company. What is a typical day like for you at the company?Receiving deliveries, signing in outside companies who did work there, keeping track of the monitors, doing rounds, checking readings on gouges

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Official response from Securitas

August 3, 2023

Thank you for taking the time to write a thoughtful review! We love hearing about your personal experience and are glad to learn that you enjoy working with your team members!

Constructive work place

Security Supervisor (Former Employee) - Del Rio, TX - September 17, 2024

Helped me build on my resume and kept to all their promises while working with this company. Management and hr were communicative and helpful if I had any questions

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Professional

Account Manager (Former Employee) - Delaware - September 17, 2024

Very professional great Communication Enjoyed working for this company the hiring process and initial training was easy and very informative The communication with management was great they made u feel like they had your back

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What it Is

Security Officer (Former Employee) - Frederick, MD - September 16, 2024

Security jobs are much the same, this one did me dirty by rotating my locations based on senior employees rating me after one or two days being with them and that's always inconvenient when you're trying to balance your schedule, but it wasn't terrible. Less crazy people in this state vs the one I'm in now so not too much excitement.

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So far just ok.

Officer (Former Employee) - Texas - September 15, 2024

Pretty decent place town work. Very little communication with supervisor. No onsite training really, and sent for jobs a few times that were unavailable.

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Securitas insights

Based on 12,578 survey responses

What people like

Feeling of personal appreciation
Clear sense of purpose
Ability to meet personal goals

Areas for improvement

Sense of belonging
Trust in colleagues
Support from manager

Productive and fun working space

Security Officer (Current Employee) - New Haven, CT - September 15, 2024

What is the best part of working at the company?Amazing job, pays good and the people are wonderful 👍What is the most stressful part about working at the company?Standing on your feet allot all dayWhat is the work environment and culture like at the company?It is amazing, wonderful and caring What is a typical day like for you at the company?Some days busy and some days are very slow

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fun

Security Officer (Current Employee) - San Diego, CA - September 15, 2024

good work etick great coworkers loce the job great people been working there for 5 years when site changes they always find something for me i will recomend

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Terrible Place to Work

Security Guard (Current Employee) - Grand Prairie, TX - September 14, 2024

This job has got to be the worst job I've ever had with communication between employees and Management. My boss can't even find someone to cover a shift at my site whenever someone calls out. So you just have to hope you aren't working when someone calls in or your gonna end up working until someone shows up. Then management threatens to fire you for calling in sick. The management is the worst I've ever seen within a company.

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The company is very uncaring about the employee, the advancement opportunities are very limited,and the pay is under most of the industry.

Security Officer (Current Employee) - Lewiston, ME - September 13, 2024

What is the best part of working at the company?It's full time,not a lot of stress most of the time. What is the most stressful part about working at the company?Dealing with conflicting orders from the client and the company. What is the work environment and culture like at the company?Environment is very structured and micromanaged. Exposure to all weather conditions and dirty areas.What is a typical day like for you at the company?Go to work,do rounds and go home.

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Official response from Securitas

September 16, 2024

Thank you for taking the time to share your experience with us. We would love the opportunity to improve and would appreciate any additional comments you may have. Please send any feedback or comments to our leadership team at comments@securitasinc.com.

It sucked

Security Officer (Current Employee) - Muskegon, MI - September 13, 2024

**Review of Securitas**Working for Securitas, a typical day involved ensuring safety and security at various sites, including monitoring premises, interacting with clients, and responding to any incidents. The job taught me valuable skills in conflict resolution, patience, and quick decision-making under pressure. However, I found that management could be inconsistent in supporting employees, particularly when handling challenging situations.The workplace culture varied by site but generally felt disconnected, with limited opportunities for team-building or engagement. The hardest part of the job was navigating situations where immediate action was necessary but support from management was lacking. On the other hand, the most enjoyable part of the job was the sense of responsibility and knowing that my presence helped maintain safety for others.

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Official response from Securitas

September 16, 2024

Thank you for taking the time to share your experience working with Securitas. We’re glad to hear that you gained valuable skills such as conflict resolution, patience, and quick decision-making, as these are critical aspects of the role. It’s also wonderful to know that you took pride in the responsibility of helping to maintain safety for others, which is a key part of our mission.We also appreciate your honest feedback regarding the challenges you faced, particularly in relation to management support and workplace culture. We take this input seriously and are continuously working to improve communication and provide consistent support to our employees and we are actively exploring ways to enhance team-building and engagement opportunities across all sites.Your insights are valuable, and we’ll use them to help improve the experience for our current and future employees. Thank you again for your contributions to the team and for sharing your thoughts with us.

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Good and fun for me personally. I worked at Atlanta Metro and it was cool to see the production site. Outside of securing the location. Good

Security Officer (Former Employee) - Union City, GA - September 12, 2024

What is the best part of working at the company?The team was respectful. Communicate well. What is the most stressful part about working at the company?Needing more hours at my specific site. What is the work environment and culture like at the company?Respectful. Thorough. Straight forward What is a typical day like for you at the company?Smooth and safe. We do our job right and everyone stays safe

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Official response from Securitas

September 16, 2024

Thank you for taking the time to share your experience and leave a positive review! We're glad to hear your team was respectful and communicative. We appreciate you helping keep the world a safer place and if there is anything we can do to improve please feel free to contact our leadership team at comments@securitasinc.com.

Job with good hours

Security Guard (Current Employee) - Farmingdale, NY - September 12, 2024

The company itself is alright, besides the fact that they don't prioritze seniority. Also, the current person in charge of hiring does not know what she's doing.

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Official response from Securitas

September 16, 2024

We apologize for any dissatisfaction you are experiencing while working with our company. Our goal is to provide a positive working environment for every one of our team members and would appreciate any comments you may have. Please send any feedback or comments to our leadership team at comments@securitasinc.com.

Overall, I look back at my time with Securitas as very positive.

District Manager (Former Employee) - Atlanta, GA - September 12, 2024

What is the best part of working at the company?Securitas believes in promoting from within. Managers recognize talent and provide training and career development. What is the most stressful part about working at the company?District Manager. This position does not provide a work life balance. Steps were being made to foster tis, but the new technologies actually made things worse in some instances. What is the work environment and culture like at the company?Contract security as a whole is a very cut throat business. You are only as good as you last week and the margins for success are very narrow.What is a typical day like for you at the company?Frustrating. Some times very rewarding. Most of the time frustrating.

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Official response from Securitas

September 16, 2024

We appreciate your feedback and are sorry to hear about your negative experience. We want to assure you that we take all feedback seriously and are committed to creating a positive and inclusive work environment for all employees. Please send any feedback or comments to our leadership team at comments@securitasinc.com.

It's more of the people than the job.

Shift Supervisor (Current Employee) - Carol Stream, IL - September 12, 2024

The work itself is fun and easygoing. The client employees are rarely an issue and are in fact fun to interact with. Securitas employees and management are unfortunately the biggest headache. I've worked here a little over a year, and the account manager has been been combative with a lot and flat out has lied to me on almost every occasion. He even let's problematic employees do as they please which makes me and a select few who actually do our jobs look bad Infront of the client. My other issue is the benefits are extremely expensive. Aside from the account manager, the expensive benefits, and the problematic officers who come in late and lie about their clock ins, the job itself and the client is pretty fun and easy going.

Pros

Site is fun. Slow paced work.

Cons

Problematic Account manager. Problematic Officers.

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Official response from Securitas

September 16, 2024

We take your feedback very seriously and we're truly sorry to hear about your negative experience. We'd like to learn more so we can better understand the issue and take corrective action. Please contact us at comments@securitasinc.com to provide us with more details.

Good Company - No Issues

Shift Supervisor (Former Employee) - Boston, MA - September 11, 2024

Securitas stands out with its excellent management, dedicated HR and payroll teams, and plenty of work opportunities. The pay is competitive, and the company fosters a positive work environment. The role can be demanding, but the chance to grow and learn makes it a great place to work. Overall, Securitas is a fantastic company with a lot to offer.

Pros

Good Managment, Dedicated HR, Good Pay, Lots of opportunities.

Cons

Shortbreaks, healthcare

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Official response from Securitas

September 12, 2024

Thank you for sharing such positive feedback about Securitas! We're thrilled to hear that you recognize the efforts of our management, HR, and payroll teams, as well as the opportunities for growth and development. We strive to create a supportive and rewarding work environment, and we're glad that it has made a difference for you. Your acknowledgment of both the challenges and the benefits of the role truly reflects the balance we aim to provide. We appreciate your dedication and are excited to see your continued growth with us!

Easy job terrible management

Site Supervisor (Current Employee) - Florida - September 10, 2024

This job is great if you like a lot of down time. Higher management is not good terrible communication if any and you are often left to find things in your own. Decent guards are almost impossible to find or keep. Most guards do it because they can use there phones non stop and lack motivation

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Official response from Securitas

September 12, 2024

Productive, Fun, Exciting, and Educational

Transportation Security Officer (Former Employee) - Huntington West Virginia/Special Metals - September 8, 2024

I Loved learning about a big medal plant and patrolling the grounds. Meeting people and learning from them, like the EMT's and my manager. I could also get a lot of hours and overtime and work at other locations.

Pros

Driving a Jeep around the plant and walking the company grounds.

Cons

Weather sometimes.

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Official response from Securitas

September 10, 2024

Thank you for taking the time to share your experience and leaving a positive review. If there is anything we can do to improve please feel free to contact our leadership team at comments@securitasinc.com.

Bad

Site Supervisor (Former Employee) - Columbus, OH - September 7, 2024

I recently worked as a Site Supervisor with Securitas, and I have to say it was a disappointing experience. The job promised a lot of responsibility and advancement opportunities, but the reality was quite different. The management was disorganized and often unresponsive, which made it difficult to get any clear direction or support. The work hours were erratic and frequently extended beyond what was initially communicated. Additionally, the pay and benefits were not competitive compared to other security firms. Overall, the lack of clear communication and support, combined with inadequate compensation, made this position far from satisfactory. I would not recommend this role to others looking for stability and growth in their career.

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Official response from Securitas

September 10, 2024

Bad management

Security Shift Supervisor (Former Employee) - Mountain View, CA - September 6, 2024

Poor work life balance and horrible management. Overtime was never apid correctly and staff ignore calls. Management leave their workers in the dark all of the time. Worst. Company. Ever!

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Official response from Securitas

September 10, 2024

Easy work, low pay

Security Officer (Former Employee) - Wilmington, DE - September 6, 2024

Work depends on the site you are assigned to. They do not pay very well. Little opportunity for advancement. Upper management is unreliable. Consistent hours.

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Official response from Securitas

September 10, 2024

Coworkers were very good

Security Guard (Former Employee) - Austin, TX - September 6, 2024

This is an embedded security job, where the Securitas employee is at a client. As such, there is the issue with the client companies blaming Securitas, and vice versa, for any issues. For example, holiday scheduling is an issue. There is not great pay, and they move you between clients as needed, regardless of the inconvenience to the employees. Minimal benefits.